Phone Netflix on their freephone customer service contact number 0800 096 8879 to pay your monthly subscription for the online streaming service.
Netflix is an online streaming service that features a range of films, documentaries and TV shows that can be watched from a tablet, laptop or on a mobile phone app. Netflix offers customers in the United Kingdom the option of purchasing a standard subscription at £5.99 or a premium HD service at £7.49 each month.
Netflix Customer Enquiries – 0800 096 8879
Call Netflix UK on their freephone customer services telephone number 0800 096 8879 to contact a representative about your monthly subscription. For instance customers can upgrade their membership to a premium service so that they can stream content in HD or on multiple devices at any one time. You should also get in touch with a Netflix customer service representative for technical support if you are unable to sign into your account or if a video is crashing both online and on the mobile app. Callers who require assistance with their account management can ask an advisor to assist with a range of queries such as how to reset a password or update payment details without having to pay the same charge twice.
Complaints and Cancellations – 0800 096 8879
Contact a Netflix representative on their complaints helpline number 0800 096 8876 to register a grievance with the company. For instance callers can file a complaint by telephone if they are dissatisfied with the standard of streaming or if they are unhappy with the conduct of a particular member of Netflix staff. Callers who would like to cancel their subscription should do so on the above helpline and before a further direct debit payment is set to be taken from their bank account.
Call Costs and Contact Hours
The Netflix customer service helpline operates a freephone 0800 contact number meaning all calls will be completely free of charge whether made from a mobile or landline telephone. You can also receive support for any of your enquiries at any time you choose, as the Netflix customer care centre is open 24 hours a day, 7 days a week.
Other Ways to Contact Netflix
Netflix Online Chat
If you would rather avoid calling a Netflix customer service representative directly then you can still get in touch online as you can put forward your enquires on the company’s Live Chat Tool found on the footer of the website’s help page.
Write to Netflix
Unfortunately, if you would like to make a formal letter of complaint then you will be unable to write to a UK postal address but will have to send any documents to their official Europe Head Office: Netflix International B.V., Keizersgracht 440, 1016 GD, Amsterdam, The Netherlands.